Akeela, Inc. has a wide range of quality managed, professional job opportunities at any given time. Below is a listing of current job openings. If you would like to apply for a vacancy, download our Job Application form provided below. If you have further questions regarding employment at Akeela, contact our Human Resources Department by clicking here.

This information was updated September 1, 2010

JOB VACANCIES

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I.T. Data Base Specialist
Location: Anchorage
Status: Full Time Perm
Wage: DOE

The Data Base Specialist is responsible for providing technical support for the database environment including overseeing the development and organization of Akeela’s Electronic Medical Records database. The Database Specialist trains and supports staff to better utilize the EMR database. The Database Specialist will help in the development of a security scheme for the database environment, as well as assisting in disaster recovery as necessary. The Database Specialist will also be responsible for providing leadership during the development and enhancement of the databases including working with applications, technical support and operations of the EMR system. During the rollout, the Database Specialist will work with others in IT to build the logical database area and provide technical guidance during all phases of the development process. The Database Specialist will work with vendors in evaluating and implementing new database technologies.

Competencies:
The I.T. Data Base Specialist must be able to demonstrate competency in the following areas:

SKILLS:

• SQL Server 2005 or later
• Experience using and supporting Citrix
• Database Administration
• Database Tuning
• Database Management
• Database Security

KNOWLEDGE:

• Understanding of, and experience with, server-client computing and relational database environments
• Experience with data management and data processing flowcharting techniques
• Knowledge of reporting and query tools and practices
• Good understanding of the organizations goals and objectives
• Good interpersonal, written, and oral communication skills
• Technical documentation skills
• Ability to present ideas in user-friendly language
• Self-motivated and directed, with keen attention to detail
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Good written and oral communication skills

BEHAVIOR:

• Demonstrates capacity for organization, prioritization in a dynamically changing environment.
• Available to be “on-call” to handle computing emergencies.
• Flexible and creative problem solver.
• Strong communication skills as part of overall customer-service orientation.
• Demonstrated goal achievement.
• Ability to work cooperatively with all levels of staff.
• Must have effective interpersonal skills.
• Ability to maintain confidentiality.

Qualifications and Requirements:

• BE or BS Degree in one of the following subject areas: Computer Science, Business Administration, Information Technology or related field preferred
• 2-3 years IT operation with strong understanding of database structures, theories, principles, and practices
• 2-3 years Microsoft SQL Server experience
• 2-3 years Citrix experience

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I.T. Support Specialist
Location: Ketchikan
Status: Part Time 20 hrs weekly
Wage: DOE

Position Summary:
Provide consultation, support, and/or training to staff of computer or other information technology based systems. Employees are located throughout the state. Job may be handled over the phone or in person.  I.T Staff will provide basic support of hardware, applications, operating systems and networking.
I.T Staff will interact with a broad range of clients requiring strong communication skills and ability to use a variety of technical resources for providing technical support. I.T Staff may refer complex technical problems or questions to the I.T Operations Manager.

Job Duties:

• Support the agency’s staff by providing software and hardware support daily either over the phone or in person.
• Support remote network management software and monitoring.
• Perform workstation/client configuration and editing, setup, configuration and maintenance of systems hardware.
• Perform diagnosis of systems hardware and software problems.
• Install new software and software upgrades, install and maintain LAN/WAN sites.
• Receipt and store Information Systems hardware and software.
• Schedule and implement hardware repair service.
• Work directly with I.T Manager to provide staff training as needed.
• Comprehend Data Communication principles and protocols.
• Perform and maintain system backup functions at all sites.
• Perform daily, weekly, monthly and yearly system operation functions, as needed.
• Provide system security protection.
• Provide a positive and helpful experience for the staff members you are helping.

Additional Job Duty:

• Weekend or after hours work may be required occasionally to complete system upgrades or repairs.

Qualifications and Requirements:

• Graduation from high school and one year of experience in the field of technology related to the position’s role. Coursework in computer or information technology may be substituted year for year for the required experience.
• Prefer two years of experience working in an IT environment.
• Experience using Active Directory helpful but not required.  We will train qualified candidate.
• Requires knowledge of installing and configuring MS Operating systems and applications.
• Requires a general knowledge of computer hardware.
• Must be comfortable with Microsoft Office Suite and be able to provide end user support for the suite of applications.  Primarily MS Outlook.
• Must possess a valid Alaska Driver’s license.
• Demonstrates capacity for organization, prioritization in a dynamically changing environment.
• Available to be “on-call” to handle computing emergencies.
• Flexible and creative problem solver.
• Strong communication skills as part of overall customer-service orientation.
• Demonstrated goal achievement.
• Ability to work cooperatively with all levels of staff. Must have effective interpersonal skills.
• Ability to maintain confidentiality.

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Maintenance Technician
Location: Anchorage
Status: Full Time Temporary
Wage: DOE

Position Summary:
Conduct routine maintenance and repairs on all Akeela Inc. facilities and vehicles.

Principle Duties And Responsibilities Include But Are Not Limited To:

• Perform general maintenance to include, basic carpentry, basic plumbing, basic electrical, painting, flooring repair/replace, counter/cabinet repair and vehicle repair/ maintenance. 
• At the direction of your supervisor, outsource non-routine work to approved vendors, and when necessary accompany repairmen while they are completing the repairs.
• Prioritize and process Maintenance Request Forms. 
• Maintain accountability of agency tools and equipment.
• Conduct monthly physical plant inspections at transitional housing.
• Requisition and purchase supplies for facility repairs.  Turn in all receipts and invoices with the appropriate paperwork in a timely fashion.
• Work with State and local agencies to ensure all inspections and certifications are conducted as needed.
• Train all Akeela Drivers in vehicle safety checks, emergency supplies, accident procedures, etc. using the Vehicle Training information.
• Collect coins from the washers and dryers at the direction of accounting staff.
• Report any health and safety related issues, or issues of concern to your supervisor.
• Maintain confidentiality per Akeela policy.
• Perform other duties as assigned.

Essential Skills-Any Equivalent Combination Of Knowledge, Skills, Abilities, Education & Experience:

• High School Graduate or Equivalent
• Experience in a social service setting preferred
• Experience and skilled in maintenance and repairs
• Able to multi task
• Able to work independently
• Good written and verbal communication

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Maintenance Technician
Location: Ketchikan
Status: Part Time 20 hrs weekly
Wage: DOE

Position Summary:
Conduct routine maintenance and repairs on all Akeela Inc. facilities and vehicles.

Principle Duties And Responsibilities Include But Are Not Limited To:

• Perform general maintenance to include, basic carpentry, basic plumbing, basic electrical, painting, flooring repair/replace, counter/cabinet repair and vehicle repair/ maintenance. 
• At the direction of your supervisor, outsource non-routine work to approved vendors, and when necessary accompany repairmen while they are completing the repairs.
• Prioritize and process Maintenance Request Forms. 
• Maintain accountability of agency tools and equipment.
• Conduct monthly physical plant inspections at transitional housing.
• Requisition and purchase supplies for facility repairs.  Turn in all receipts and invoices with the appropriate paperwork in a timely fashion.
• Work with State and local agencies to ensure all inspections and certifications are conducted as needed.
• Train all Akeela Drivers in vehicle safety checks, emergency supplies, accident procedures, etc. using the Vehicle Training information.
• Collect coins from the washers and dryers at the direction of accounting staff.
• Report any health and safety related issues, or issues of concern to your supervisor.
• Maintain confidentiality per Akeela policy.
• Perform other duties as assigned.

Essential Skills-Any Equivalent Combination Of Knowledge, Skills, Abilities, Education & Experience:

• High School Graduate or Equivalent
• Experience in a social service setting preferred
• Experience and skilled in maintenance and repairs
• Able to multi task
• Able to work independently
• Good written and verbal communication

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Night Monitor
Location: Anchorage
Status: Part Time / On-Call
Wage: $11.00hr

Position Summary:

Provides supervision of the facility during the night (typically 10:00 p.m. to 8:00 a.m.) including maintaining security and safety as well as supporting a variety of records activities.

Principle Duties And Responsibilities Include But Are Not Limited To:

• Perform bed and facility checks on a regular schedule and record the results of those checks in the treatment program daily log.
• File paperwork assigned by the Counselors in the appropriate client file.
• Inventory contents of the Medications cabinet weekly, compile a list of those items that need to be ordered for the house, and a list of medications that need to be destroyed for the Program Manager or designee.
• Review accuracy of entries in the Medication Log nightly.
• Make photocopies of various items as requested by administrative or other staff for program operations.
• Compile new packets of client files in numbers sufficient to assure the Intake and Assessment Counselor has an adequate supply for admissions purposes.
• Collect Urinalysis samples randomly and as directed by the Program Manager or designee.
• Conduct a fire drill at least once per month, document the results and corrective action taken, and submit the documentation to the Program Manager.
• Write a staff overview during the end of every shift, pointing out problems noted, client interaction problems, or safety problems.
• Perform other duties as assigned.
• Log entries in computer.

 

Essential Skills-Any Equivalent Combination Of Knowledge, Skills, Abilities, Education & Experience:

• High School graduate or graduate equivalent diploma (G.E.D.).
• Computer skills for data entry.

 

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Program Assistant
Location: Akeela Mental Health
Status: Part Time 20 hrs Weekly
Wage: $12.00 – 13.00 hr

Position Summary:
Assist clients and visitors, both personally and telephonically, with scheduling appointments and providing information about services available.  Additionally provides secretarial and clerical support to program staff.

Principle Duties And Responsibilities Include But Are Not Limited To:

• Listen to voicemail daily and distribute phone messages accordingly.
• Conduct client follow-up calls as necessary.
• Greet and assist visitors and clients, both personally and telephonically, and direct the individual or call to the appropriate staff member.
• Schedule appointments for staff.
• Gather billing information from clients to generate invoices
• Process client payments
• Prepare monthly program invoice reports for Lead Accounting Technician
• Generate, review and reconcile monthly client accounts
• Prepare and export monthly payment reports and forward to Lead Accounting Technician
• Prepare and maintain all computerized and physical client billing files and information following agency confidentiality policies and procedures.
• In the absence or unavailability of counseling staff, provide information and referral upon request to telephone callers and walk-in clients.
• Complete tracking forms for each individual served.
• Provide secretarial and clerical support to program staff.
• Record statistical data and prepare reports to meet agency and funding source requirements as assigned.
• Be a liaison between the program and community resources and referrals.
• Perform other duties as assigned.

Essential Skills-Any Equivalent Combination Of Knowledge, Skills, Abilities, Education & Experience:

• High school degree or equivalent required.
• Two (2) years or more years of receptionist and/or clerical experience required.
• Experience with professional office procedures and filing systems required.
• Demonstrated organizational and self-starter skills.  Ability to meet time deadlines.
• Demonstrated ability to follow Akeela’s Confidentiality Policy and Procedure.
• Excellent verbal and written communication skills.
• Demonstrated experience with IBM compatible computers and Windows, Microsoft Word, Excel, Access, and database software.
• Experience with professional office procedures and filing systems required.
• Ability to work with a variety of office equipment, including, but not limited to, copiers, postage machines, computers, and printers.
• Ability to work with individuals and families from diverse backgrounds and cultures.
• Ability to handle the position without continual supervision.
• Ability to function under stress.
• Ability to function and communicate effectively in an interdisciplinary team approach to chemical dependency.
• Ability to deal with hostile or distraught clients of all age levels and with their family members.
• Ability to regularly attend position.
• Ability to read, write and speak English.

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Primary Counselor Substance Abuse (2)Positions
Location: Anchorage, AWRC OP and Akeela OP
Status: Fulltime
Wage:17.00 – 18.00hr

Position Summary:
Provide therapeutic services to Primary Care clients. This includes the provision of clinical skill-based and process groups, as well as individual counseling. As required, this position will provide crisis management services to current primary care clients.

Principle Duties And Responsibilities Include But Are Not Limited To:
Counseling:

• Establish a helping relationship with the client characterized by warmth, respect, genuineness, concreteness and empathy through a continuing assessment process.
• Facilitate the client’s engagement in the treatment/recovery process.
• Work with the client to establish realistic, achievable treatment goals consistent with achieving and maintaining recovery.
• Encourage and reinforce all client actions that are determined to be beneficial in progressing toward treatment goals.
• Recognize how, when, and why to use the client’s family members or significant others (as appropriate) to enhance or support the treatment plan.
• Promote client knowledge, skills, and attitudes that contribute to a positive change in substance abuse behaviors.
• Promote client knowledge, skills, and attitudes consistent with the maintenance of good health (as defined by both the client culture and the treatment culture) and the prevention of HIV/AIDS, TB, STD’s, and other communicable diseases.
• Facilitate the development of basic and life skills associated with recovery and the understanding of their existing mental illness.
• Adapt counseling strategies to the individual characteristics of the client, including (but not limited to): disability, gender, sexual orientation, developmental level, acculturation, ethnicity, age, and health status.
• Make constructive therapeutic responses when the client behavior is inconsistent with stated recovery goals.
• Apply crisis management skills.
• Provide oversight or mentoring of clients during their work therapy.
• Provide daily therapeutic skill development that is consistent with the requirements of Day Treatment.
• Mentor the client’s identification, selection, and practice of strategies that help sustain the knowledge, skills, and attitudes needed for maintaining treatment progress, relapse prevention, maintenance of their mental illness and continuing care.

Group Counseling:

• Describe, select, and appropriately use strategies from accepted and evidence-based, culturally appropriate models for group counseling with addicted or substance abusing client.
• Perform the actions necessary to start a group, including: determining group type, purpose, size, and leadership; recruiting and selecting members; establishing group goals and clarifying behavioral ground rules for participating; identifying outcomes; and determining criteria and methods for termination or graduation from the group.
• Facilitate the entry of new members and the transition of existing members.
• Facilitate group growth within the established ground rules, and precipitate movement toward group and individual goals by using methods consistent with group type.
• Understand the concepts of “process” and “content”, and shift the focus of the group when such an intervention will help the group move toward its goals.
• Describe and summarize client behavior within the group for the purpose of documenting the client’s progress and identifying needs/issues that may require modification of the treatment plan.

Continuing Assessment And Treatment Planning:

• Maintain ongoing contact with the client, and involved significant others, to ensure adherence to the treatment plan.
• Understand and recognize culturally appropriate stages of change and other signs of treatment progress.
• Assess treatment/recovery progress and, in consultation with the client, client’s family and significant others, (as appropriate) make appropriated changes to the treatment plan to ensure progress toward treatment objectives.
• Describe and document treatment process, progress, and outcome.
• Utilize referral skills.
• Conduct continuing care, relapse prevention and discharge planning with the client and involve family members and significant others as appropriate.
• Assure the accurate documentation of clinical activities throughout the course of treatment.
• Monitoring and mentoring of clients in the Day Treatment Program
• Apply placement, continued stay, and discharge criteria for each modality on continuum of care.

Essential Skills-Any Equivalent Combination Of Knowledge, Skills, Abilities, Education & Experience:

• Meets at least one of the following requirements for degree/certification:
• Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
• BA/BS in psychology, social work, counseling, child guidance, nursing or similar field and substance abuse treatment training and/or experience; or
• Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor (BHC) I or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or  certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization;  experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire.  For Case Managers, will accept Behavioral Health Technician (BHT) or Counselor Technician (CT) or similar certification.
• Prefer three (3) years experience in addictions, social services, mental health or related field.
• Ability to function under stress.
• Ability to identify and assess the degree of chemical dependency clients present.
• Ability to handle the position without continual supervision.
• Ability to function and communicate effectively in an interdisciplinary team approach to chemical dependency.
• Ability to deal with hostile or distraught clients of all age levels and with their family members.
• Ability to read, write and speak English.

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Lead Counselor
Status: Full Time Exempt
Wage: DOE
Work Location: Bethel Alaska

Position Summary:
Manage the delivery of clinical care to all clients in the program through the provision of direct services, clinical supervision, routine quality assurance, program development and direction and maintenance of accreditation standards. Oversee the day-to-day operation of the program operated in a State of Alaska Department of Corrections facility.

SPECIFIC FUNCTIONS:

1. Coordinate treatment and other activities of the clinical staff.
2. Facilitate weekly case staffing.
3. Hire, fire and orient program staff.
4. Provide training, consultation, and supervision of staff.
5. Schedule clinical staff coverage including holiday and vacation.
6. Conduct monthly case file reviews to assure quality service delivery and compliance with ADA, JCAOH, and CARF standards.
7. Oversee program budgets and fiscal compliance.
8. Update Director of Clinical Programs and DOC Substance Abuse Program Coordinator on program status.
9. Recommend changes in agency Policies and Procedures.
10. Liaison between LSSAT program and DOC Institutional staff
11. Participate in contract development, compliance, and reporting.
12. Coordinates the procurement of supplies and program maintenance with appropriate administrative and DOC staff.
13. Prepares and submits reports as required.
14. Perform other duties as assigned.

SPECIFIC SKILLS:

1. Ability to identify and assess the degree of chemical dependency residents present.
2. Ability to handle the position without continual supervision.
3. Ability to supervise staff members.
4. Ability to function under stress.
5. Ability to function and communicate effectively in an interdisciplinary team approach to chemical dependency.
6. Ability to deal with hostile or distraught residents of all age levels and their family members.

REQUIREMENTS:

• Meets at least one of the following requirements for degree/certification:
• Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
• BA/BS in psychology, social work, counseling, child guidance, nursing or similar field and substance abuse treatment training and/or experience; or
• Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor (BHC) I or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or  certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization;  experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire.  For Case Managers, will accept Behavioral Health Technician (BHT) or Counselor Technician (CT) or similar certification.
• Five-year minimum experience in the provision of clinical services.

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Primary Counselor – Substance Abuse
Status: Full Time Non-Exempt
Wage: DOE
Work Locations: Nome

Position Summary:
Provide case management services to clients in primary care residing in a State of Alaska Department of Corrections facility. Case management is defined as the administrative, clinical, and evaluative activities that bring the client, treatment services, and other resources to focus on issues and needs identified in the individual treatment plan. This involves collaboration with the client and significant others, coordination of treatment services, and ongoing evaluation of treatment progress and client needs.

Specific duties:

• Initiate collaboration with referral sources.
• Obtain and interpret all relevant screening, assessment, and initial treatment planning information.
• Confirm the client’s continued readiness for treatment change.
• Complete necessary administrative procedures for admission to treatment.
• Establish accurate treatment expectations for the client and involved significant others, including:
• Nature of services
• Program goals
• Rules regarding client conduct
• Schedule of treatment activities
• Factors affecting duration of care
• Client rights and responsibilities
• Coordinate all treatment activities provided to the client by other resources.
• Summarize the client’s background, treatment plan, recovery progress, and problems inhibiting progress for the purpose of assuring quality of care, gaining feedback, and planning changes in the course of treatment.
• Assess treatment/recovery progress and, in consultation with the client and significant others, make appropriate changes to the individual care plan to ensure progress toward treatment objectives.
• Assure the accurate documentation of case management activities throughout the course of treatment.
• Contribute as a member of a multi-disciplinary treatment team.
• Apply confidentiality-related legal restrictions appropriately.
• Demonstrate respect and nonjudgmental attitudes toward the client in all contact with other professionals or agencies.
• Monitor and report progress toward meeting goals and objective on a bi-weekly basis to the LSSAT Coordinator and/or designee.
• Perform other duties as assigned.

Continuing Assessment and Treatment Planning:

• Maintain ongoing contact with the client, and involved significant others, to ensure adherence to the treatment plan.
• Understand and fully recognize culturally appropriate stages of change and other signs of treatment progress.
• Assess treatment/recovery progress and, in consultation with the client and significant others, make appropriated changes to the treatment plan to ensure progress toward treatment objectives.
• Describe and document treatment process, progress, and outcome.

             
Counseling:

• Establish a helping relationship with the client characterized by warmth, respect, genuineness, concreteness and empathy.
• Facilitate the client’s engagement in the treatment/recovery process.
• Work with the client to establish realistic, achievable goals consistent with achieving and maintaining recovery.
• Encourage and reinforce all client actions that are determined to be beneficial in progressing toward treatment goals.
• Recognize how, when, and why to use the client’s significant others to enhance or support the treatment plan.
• Promote client knowledge, skills, and attitudes that contribute to a positive change in substance abuse behaviors.
• Promote client knowledge, skills, and attitudes consistent with the maintenance of good health (as defined by both the client’s culture and the treatment culture) and the prevention of HIV/AIDS, TB, STD’s, and other communicable diseases.
• Facilitate the development of basic life skills associated with recovery.
• Adapt counseling strategies to the individual characteristics of the client, including (but not limited to): disability, gender, sexual orientation, developmental level, acculturation, ethnicity, age, and health status.
• Make constructive therapeutic responses when the client behavior is inconsistent with stated recovery goals.
• Apply crisis management skills.
• Mentor the client’s identification, selection, and practice of strategies that help sustain the knowledge, skills, and attitudes needed for maintaining treatment progress, relapse prevention, and continuing care.

Group Counseling

• Describe, select, and appropriately use strategies from accepted and culturally appropriate models for group counseling with addicted or substance abusing client.
• Perform the actions necessary to start a group, including group type, purpose, size, and leadership; recruiting and selecting members; establishing group goals and clarifying behavioral ground rules for participating; identifying outcomes; and determining criteria and methods for termination or graduation from the group.
• Facilitate the entry of new members and the transition of existing members.
• Facilitate group growth within the established ground rules, and precipitate movement toward group and individual goals by using methods consistent with group type.
• Understand the concepts of “process” and “content” , and shift  the focus of the group when such an intervention will help the group move toward its goals.
• Describe and summarize client behavior within the group for the purpose of documenting the client’s progress and identifying needs/issues that may require modification of the treatment plan.

Counseling for Families, Couples, and Intimate Dyads:

• Understand the characteristics and dynamics of families, couples, and intimate dyads affected by addiction.
• Be familiar with and appropriately use models of diagnosis and intervention for families, couples, and intimate dyads, including extended, kinship, or tribal family structures.
• Facilitate the engagement of selected members of the family, couple, or intimate dyad in the treatment and recovery process.
• Help members of the family, couple, or intimate dyad understand the interaction between their system and addiction.        
• Help families, couples, and intimate dyads adopt strategies and behaviors that sustain recovery and maintain healthy relationships.

  Client, Family and Community Education:

• Design and provide culturally relevant formal and informal education programs that raise awareness and support substance abuse prevention and/or the recovery process.
• Describe factors that increase the likelihood that an individual, community, or group will be at-risk for alcohol and other drug problems.
• Sensitize others to issues of cultural identity, ethnic background, age, and gender role or identity in prevention, treatment, and recovery.
• Describe warning signs, symptoms, and the course of addictions.
• Describe continuum of care resources that are available to significant/concerned others.
• Describe principles and philosophies of prevention, treatment, relapse, and recovery.
• Understand the health and behavioral problems related to the treatment of addiction, including transmission and prevention of HIV/AIDS, TB, STDs, and other communicable diseases.
• Teach basic life skills such as stress management, relaxation, communication, assertiveness, and refusal skills.

                   
REQUIREMENTS:

• Meets at least one of the following requirements for degree/certification:
• Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
• BA/BS in psychology, social work, counseling, child guidance, nursing or similar field and substance abuse treatment training and/or experience; or
• Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor (BHC) I or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or  certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization;  experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire.  For Case Managers, will accept Behavioral Health Technician (BHT) or Counselor Technician (CT) or similar certification.
• Prefer three (3) years experience as a case manager in addictions social services, mental health or related field.

 

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Regional Deputy Director Administration
Status: Full Time Exempt
Wage: DOE
Work Location: Ketchikan, Alaska Gateway Center for Human Services

Function:
Position is responsible for development, direction, management, and evaluation of the environmental, safety and security activities of the organization as well as ensuring that the infrastructure is in place to support the programs in their day to day duties.

Competencies:
The Regional Deputy Director of GCHS Administration must be able to demonstrate competency in the following areas:

SKILLS:
• Manage the property owned by the organization in accordance with the policies adopted for property management.
• Oversight for all major renovation and construction projects at programs.
• Manage / monitor all aspects of health and safety for the organization.
• Participate in the development and writing of grant/contract proposals.
• Provide day to day supervision of administrative support staff.
• Participate in the development of policies and procedures and monitor them for continuing appropriateness.
• Supervise and direct staff assigned to the operations department.
• Provide necessary information to the process of strategic planning.
• Plans, directs, coordinates, and reviews the work plan for financial and administrative support staff; manages all professional services and other contracts; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
• Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements progressive discipline and termination procedures
• Manages all third party payer contracts; coordinates contract compliance with other supervisors; directs accounting staff in meeting contract payment conditions effectively and efficiently
• Responds to and resolves difficult and sensitive citizen inquires and complaints.
• Oversee and participate in the management of comprehensive financial and administrative services program.
• Prepare and administer large programs grants.
• Prepares, administer, and monitor grants.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Research, analyze, and evaluate new service delivery methods and techniques.
• Interpret and apply federal, state, and local policies, laws, and regulations.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Adapt to changing technologies and learn functionality of new equipment and systemsa
KNOWLEDGE:
• Understand the city, state and federal regulations that apply to the operational and physical plant requirements on-going compliance with regulations.
• Understand the need for and maintain a calendar of all relevant renewal dates identified by our various regulatory agencies for permitting, licensure, certifications, etc to ensure timely application / renewal.
• Understand the risks inherent in the business related aspects of our operations to ensure protection for the agency
• Understand the content that policies and procedures must contain to assure on-going compliance with health and safety regulations as represented by OSHA, ADA, and CARF.
• Implements policies and procedures for Gateway’s health records system including an ongoing chart auditing and reporting system for purposes of compliance with all Medicaid and other state and federal requirements for service documentation
• Implements policies and procedures for determining and informing each client of the conditions of their own third  party payer and establishing and collecting co-payment amounts at the time of service
• Implements policies and procedures for collecting fees in a sliding-fee-scale basis and individual payment plan for services
• Coordinates the establishment of all program cost centers and accounting procedures with the Finance Department.
• Coordinates production of proposals for grant funding; monitors expenses charges to grant programs for proper accounting and for compliance with the conditions of the grant award and prepares correction; coordinates all quarterly grant reports as required by the conditions of the grant awards.
• Analyzes and develops information and reports on Department costs and operations as required by funding agencies and the Director
• Operational characteristics, services, and activities of a financial and administrative services programs and functions.
• Principles and practices of program development and administration.
• Principles and practices used in the development and implementation of policies and procedures.
• Principles and practices used in writing, developing, administering, and monitoring grants.
• Principles and practices of fiscal, statistical, and administrative research and report preparation.
• Health records systems and functions.
• Billing and collection practices.
• Insurance company practices and government programs such as Medicaid as they relate to third part reimbursement, utilization review, and certifications.
• Principles of supervision, training, performance evaluation, and progressive discipline.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Pertinent federal, state, and local laws, codes, and regulationsa

 

BEHAVIOR:
• Develops and maintains professional relationships with all administrative, supervisory, and line staff to enhance program compliance, development and improvement.
• Develops and maintains professional relationships with all vendors and representatives of regulatory agencies to facilitate agency compliance and enhance business relationships.
• Assist all staff to ensure staff understands safety and security related issues and are adequately prepared for emergency situations and on-site reviews. 
• Maintain all professional work with appropriate confidentiality in order to protect clients and staff.
• Motivate individuals and departmental teams to achieve compliance goals.
• Demonstrate critical thinking.
• Generate, share, and accept new and different ideas and incorporate them into practice.
• Apply effective problem-solving processes and methods.
• Respond with flexibility to changing needs.
• Balance multiple tasks.
• Provides responsible staff assistance to the Director; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to financial and administrative services programs, policies, and procedures as appropriate
• Attends and participates in professional groups meetings; maintains awareness of new trade and developments in the field of business administration; incorporates new developments as appropriate
• Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records, and reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work

Responsibilities:

• Conduct all work with minimal day to day supervision and with the authority to seek professional assistance from outside sources as necessary.
• Direct assigned staff appropriately and provide regular performance reviews of that staff.
• Perform other related duties as required.


Qualifications and Requirements:
(Any equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)

• Education: Bachelor Degree in Health, Social Service, Business, Public Administration or related field required. Master’s degree preferred.
• Experience: Requires two years management and/or experience in social service organization(s).  Experience in property management, health and safety practices and project management.
Ability to use Excel, Word, and other Microsoft applications.

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Substance Abuse Counselor
Location: Gateway Center for Human Services, Ketchikan Alaska
Status: Full Time Non Exempt
Wage: DOE

Function:
Provide therapeutic services to clients with substance use disorders. This may involve collaboration with the client, family members or significant others, coordination of treatment and referral services, liaison activities with community resources and ongoing evaluation of treatment progress and client needs. Provide individual, group and family counseling.

Competencies:
The Primary Counselor must be able to demonstrate competency in the following areas:

• SKILLS:
• Facilitate the client’s engagement in the treatment/recovery process
• Deal with hostile or distraught clients of all age levels and with their family members
• Facilitate the development of basic and life skills associated with recovery and the understanding of their existing mental illness
• Adapt counseling strategies to the individual characteristics of the client, including (but not limited to): disability, gender, sexual orientation, developmental level, acculturation, ethnicity, age, and health status
• Conduct continuing care, relapse prevention and discharge planning with the client and involve family members and significant others as appropriate.
• Monitoring and mentoring of clients
• Maintain order and direction in group sessions while moving group toward therapeutic activities.
• Apply knowledge of the causes and treatment of addiction disease in relating to persons who come into the treatment programs.
• Provide appropriate support to clients without creating dependency.
• Analyze situations accurately and plan and implement a course of action.
• Type or enter data at a speed necessary for successful job performance.
• Interpret and apply applicable federal, state, and local laws, codes, and regulations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

                                       

• KNOWLEDGE:
• Recognize how, when, and why to use the client’s family members or significant others (as appropriate) to enhance or support the treatment plan
• Make constructive therapeutic responses when the client behavior is inconsistent with stated recovery goals
• Describe, select, and appropriately use strategies from accepted and evidence-based, culturally appropriate models for group counseling with addicted or substance abusing client
• Understand the concepts of “process” and “content”, and shift the focus of the group when such an intervention will help the group move toward its goals
• Understand and recognize culturally appropriate stages of change and other signs of treatment progress
• Theories and principles of counseling.
• Counseling methods, techniques, and processes.
• Intake interviewing techniques.
• Physical, emotional, social, and spiritual dimensions of chemical dependency as a disease entity.
• Medical aspects of substance abuse.
• Alcoholism and/or drug dependency and treatment; addiction and recovery processes.
• Treatment issues and treatment philosophy.
• Family dynamics.
• Client records maintenance and confidentiality standards.
• Office procedures, methods, and equipment including computer and applicable software applications.
• Provides information and/or outreach and intervention services to individuals seeking substance abuse assistance for themselves or another person
• Interpret and apply applicable federal, state, and local laws, codes, and regulations.
• BEHAVIOR:
• Establish a helping relationship with the client characterized by warmth, respect, genuineness, concreteness and empathy through a continuing assessment process
• Function and communicate effectively in an interdisciplinary team approach to chemical dependency
• Work with the client to establish realistic, achievable treatment goals consistent with achieving and maintaining recovery.
• Encourage and reinforce all client actions that are determined to be beneficial in progressing toward treatment goals
• Promote client knowledge, skills, and attitudes that contribute to a positive change in substance abuse behaviors.
• Promote client knowledge, skills, and attitudes consistent with the maintenance of good health (as defined by both the client culture and the treatment culture) and the prevention of HIV/AIDS, TB, STD’s, and other communicable diseases
• Apply crisis management skills
• Mentor the client’s identification, selection, and practice of strategies that help sustain the knowledge, skills, and attitudes needed for maintaining treatment progress, relapse prevention, maintenance of their mental illness and continuing care
• Meets with various staff to maintain knowledge of changes in the field as well as new requirements; provides staffing for discussions concerning clients
• Function under stress
• Work independently as well as cooperatively in a team environment
• Work confidentially with discretion; respect client confidentiality
• Interpersonal skills using tact, patience, and courtesy.

 

Responsibilities:

• Provides emergency on-call and crisis intervention services on a rotation basis as requested.
• Performs related duties as required. 


Qualifications and Requirements:

• Meets at least one of the following requirements for degree/certification:
• Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
• BA/BS in psychology, social work, counseling, child guidance, nursing or similar field and substance abuse treatment training and/or experience; or
• Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor (BHC) I or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or  certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization;  experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire. 
• Prefer three (3) years experience in addictions, social services, mental health or related field.
• Ability to handle the position without continual supervision.   

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Clinical Therapist
Location: Ketchikan and Anchorage (2 positions available)
Status: Full Time
Wage: DOE

Clinical therapist is responsible for providing direct program services related to mental health education and treatment.  Assist the Program Manager with clinical functions, routine quality assurance, program development and direction, and compliance with accreditation standards. Provide direct clinical services including individual, group, family counseling for clients as an integral part of the duties of this position.

Principal Duties and Responsibilities Include But Are Not Limited To:

• Demonstrating the ability to identify and assess mental health clients.
• Demonstrate the ability to handle the position without continual supervision.
• Demonstrate the ability to function under stress.
• Demonstrate the ability to function and communicate effectively in an interdisciplinary team approach to behavioral health.
• Demonstrate the ability to deal with hostile or distraught clients of all age levels and with their family members.
• Demonstrate an understanding of a variety of different mental health treatment approaches.
• Demonstrate an understanding of the current research literature related to recommended practices in mental health treatment.
• Demonstrate an understanding of multiple learning strategies (e.g., instructions, demonstrations, role plays, critiques, traditional delivery of healing).
• Establish with staff members a productive, healthy relationship focused on improving program services.
• Seek clinical guidance from the Supervisor to strengthen all clinical aspects of program.
• Work with minimal day-to-day supervision and may solicit professional assistance in area of responsibility from outside sources as necessary.
• Develop treatment plans with clients.
• Provide individual, family and group psychotherapy therapy and skill-based groups in accordance with treatment plans and schedules.
• Provide crisis intervention to clients as needed.
• Maintain clinically appropriate client records that meet both CARF and Medicaid Standards and Regulations.
• Participate as appropriate in clinical consultations regarding client progress.
• Perform case file review every 30 days.
• Perform other duties as assigned.

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education & Experience:

• Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
• Prefer working knowledge of treatment issues with particular emphasis on mental health, co-occuring disorder.
• Crisis intervention training preferred.
• Organizational skills and ability to meet time deadlines.
• Excellent verbal and written communication skills.
• Prefer experience with IBM compatible computers and Windows, Microsoft Office
• Prefer experience working with individuals and families from diverse backgrounds and cultures.
• Prefer experience with chart audits.
• Prefer experience working with Medicaid regulations.
• Prefer experience in maintaining CARF compliance.
• Prefer experience with Medicaid billing

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